Sweepstakes Rules

This Sweepstakes Rules page explains how sweepstakes-style promotions work at CitySpin Casino, including who can participate, how to get Sweeps Coins, how winners are determined, and how prize redemptions and verification work. The goal is to keep everything clear, consistent, and easy to follow.

If anything here conflicts with a specific promotion’s terms, the promotion’s terms control for that offer.

Eligibility: Who Can Play at CitySpin Casino

To participate in CitySpin Casino sweepstakes promotions, you must meet all eligibility requirements below:

You must be a natural person (not a business entity) using the site for personal entertainment. You must also be able to lawfully participate in a sweepstakes promotion where you live.

CitySpin Casino may refuse participation, withhold prizes, or close accounts when required to comply with applicable laws, regulations, and responsible play standards.

Age Requirements: Adults Only

You must be at least 18 years old to register and participate. In places where a higher minimum age applies for sweepstakes or similar promotional activities, you must meet the higher age requirement.

CitySpin Casino can request proof of age at any time. If you cannot provide valid proof, your account may be suspended, and redemptions may be denied.

Geographic Limitations: Where Participation Is Not Allowed

Sweepstakes eligibility depends on where you are physically located when you access the site and participate.

CitySpin Casino does not allow participation from any jurisdiction where sweepstakes-style casino promotions are prohibited or restricted. Accessing the site from a restricted location, using tools to conceal your location, or providing a false address can result in disqualification and account closure.

If your eligibility changes because you move or travel, it is your responsibility to stop participating until you are in an eligible location.

Account Registration Rules: One Person, One Account

To participate, you must create an account and provide accurate, complete, and up-to-date information. This includes your legal name, date of birth, and contact details.

Key account rules include:

• One account per person and per household where reasonably applicable
• You must be the true account holder and the person playing on the account
• No sharing, transferring, gifting, or selling accounts, coins, or prizes
• You are responsible for keeping your login credentials secure

Creating multiple accounts, using someone else’s identity, or coordinating with others to gain an unfair advantage may lead to immediate disqualification.

For more about the platform itself, you can also visit the internal page “CitySpin Casino” at /.

Participation Requirements: How Sweepstakes Play Works

CitySpin Casino offers two types of coins that may be used for play:

Gold Coins are promotional play coins used for entertainment and do not have redemption value.

Sweeps Coins are promotional sweepstakes coins that may be used to participate in sweepstakes-style gameplay. Subject to eligibility, verification, and redemption requirements, Sweeps Coins may be redeemed for prizes.

Gameplay outcomes are determined by the games’ rules and mechanics. Coins cannot be “cashed out” outside the platform’s redemption process, and redemptions are only available when the applicable conditions are met.

No Purchase Necessary: Free Methods of Entry Explained

No purchase is necessary to enter or participate in sweepstakes promotions where required by applicable rules. CitySpin Casino provides ways to obtain Sweeps Coins without making a purchase.

Free Sweeps Coin options may include:

• Task-based promotions such as “Follow & Earn,” which can award a total of 0.55 Sweeps Coins when requirements are completed
• A “Daily Reward Calendar,” which may provide Gems and milestone rewards over time, without requiring a purchase
• Other free offers periodically announced on the site or within your account

Free entry methods may have limits, eligibility checks, and verification requirements. CitySpin Casino may change, pause, or end a free method of entry when necessary for fairness, security, or compliance.

How You Can Get Sweeps Coins: Purchases, Bonuses, And Promotions

You may be able to obtain Sweeps Coins in multiple ways, depending on what is available in your account and what you qualify for.

Sweeps Coins With Optional Purchases

Where available, you may receive Sweeps Coins as part of a promotional bundle associated with a Gold Coin package. Purchases are optional and are not required to participate through free methods of entry.

CitySpin Casino currently supports payment methods such as Bank Transfer, MasterCard, and Visa. Prices and package contents can vary and may be limited by eligibility and responsible play controls.

Welcome Offer: First Purchase Bonus

A welcome-style promotion may be available, such as “20 SC on First Purchase” or a “First Package Purchase Bonus” that provides a multiplier like x2 Sweeps Coins when you meet the stated conditions (for example, purchasing a package that includes at least 10 Sweeps Coins). Always check the specific offer terms shown at the time of purchase.

Ongoing Promotions: What To Expect

CitySpin Casino may offer promotions that award coins or other benefits. Examples include:

Task-based promotion: “Follow & Earn” can award 0.55 Sweeps Coins total with no purchase required.

Daily rewards: The “Daily Reward Calendar” may provide Gems and milestone rewards, with no purchase required.

Loyalty features: “Gem Exchange” may allow you to exchange at least 1,000 Gems for a Sweeps Coins purchase bonus. This feature may require a minimum purchase amount, such as $10, and may change over time.

Refer-a-friend: A “Referral Reward” may be offered, such as $10, with requirements like a referred friend meeting a minimum purchase threshold (for example, $50). Referral programs are monitored closely, and abuse can lead to disqualification.

Surprise rewards: A “Lucky Spin Wheel” may require opt-in steps like signing up, verifying your phone number, and meeting a first-load or second-load condition.

Promotions can have start and end dates, limited quantities, opt-in steps, playthrough-style requirements, redemption restrictions, or other conditions. If you do not meet the terms, rewards may be removed and redemptions may be denied.

Gems, Loyalty Features, And VIP-Style Rewards

Some promotions may award Gems, which can be used for loyalty-style perks, such as exchange offers. Gems are promotional and may not be redeemed directly for cash prizes.

CitySpin Casino may set minimum thresholds, expiration schedules, or limits on how Gems can be earned or used, especially to prevent automated or abusive behavior.

Prize Redemption: The Requirements You Must Meet

Redemptions are subject to eligibility, verification, and compliance checks. CitySpin Casino may require that you meet certain minimum redemption thresholds and that your account is in good standing.

Before you request a prize redemption, make sure:

• Your account details are accurate and match your identity documents
• You have completed any required verification steps
• You are not in a restricted location
• You have complied with promotion-specific rules tied to how your Sweeps Coins were obtained

CitySpin Casino may deny a redemption request if there is evidence of fraud, abuse, rule violations, chargebacks, identity mismatch, or ineligible participation.

Account Verification: What CitySpin Casino May Ask For

To protect players and prevent fraud, CitySpin Casino may require identity verification at registration, before redemption, or at any time.

Verification may include:

• Proof of identity, such as a government-issued photo identification
• Proof of address, such as a recent utility bill or bank statement
• Email and phone verification
• Payment verification for purchases, when applicable

All verification information must match the account holder. If information is missing, altered, or inconsistent, CitySpin Casino may pause your account until the review is complete.

Fair Play Rules: Prohibited Activities That Can Get You Disqualified

CitySpin Casino is built for fair, individual participation. Activities that may result in suspension, disqualification, forfeiture of Sweeps Coins, or cancellation of redemptions include:

Using multiple accounts, fake identities, or someone else’s documents.

Colluding with others, including coordinated referrals, shared devices used to exploit offers, or organized play designed to manipulate promotions.

Using automated tools or scripts (bots), exploiting software bugs, or attempting to interfere with site operations.

Abusing promotions, including repeating “new user” offers, manipulating the “Lucky Spin Wheel” eligibility flow, or using loopholes to trigger rewards.

Engaging in suspicious payment behavior, including chargebacks, unauthorized card use, or disputed transactions intended to obtain promotional value.

Attempting to conceal your location or identity, including the use of tools designed to misrepresent where you are accessing the platform.

CitySpin Casino can also restrict participation if it reasonably believes activity is inconsistent with the intended recreational use of the site.

Fraud Prevention And Security Reviews: Why Your Account Might Be Paused

To protect the community, CitySpin Casino may use automated and manual reviews to identify potentially fraudulent or abusive behavior. These reviews may examine account data such as device identifiers, location signals, gameplay patterns, promotion usage, and transaction history.

If your account is flagged, you may be asked to complete additional verification or provide clarification. During a review, redemptions may be delayed, and promotional access may be temporarily limited.

When CitySpin Casino Can Suspend Or Close An Account

CitySpin Casino may suspend, restrict, or close your account if:

You do not meet eligibility or age requirements.

You provided false, incomplete, or misleading information.

You violated these rules or any promotion terms.

You attempted fraud, promotion abuse, or technical exploitation.

You engaged in behavior that creates legal, security, or operational risk.

If an account is closed due to violations, Sweeps Coins, promotional balances, and pending redemptions may be forfeited, where permitted.

Promotions Can Change: Availability, Limits, And Updates

CitySpin Casino may modify, suspend, or discontinue any sweepstakes promotion, reward calendar, referral offer, or bonus feature at any time to keep promotions fair, secure, and compliant.

Where practical, CitySpin Casino will reflect material changes within the applicable terms. Continuing to participate after updates means you accept the updated rules.

Need Help Understanding A Rule Or Promotion?

If you have questions about eligibility, verification, promotions, or redemptions, CitySpin Casino support options may include an FAQ section, live chat, and email. For account-related questions, you can contact support at “vip@cityspinscasino.com.”

By keeping your account information accurate, using only one account, and following promotion terms as written, you can enjoy sweepstakes play with clearer expectations and fewer surprises.